Privacy Policy

Last Updated: 8 December 2025

This Privacy Policy explains how Freecads collects, uses, stores, and protects your personal data. Freecads is owned and operated by PRSM L.P., a company registered in Greece with its registered address in Athens. By using the Freecads platform you agree to this Privacy Policy.

If you have any questions, you can contact us at legal@freecads.com.

---

1. About Freecads and the Scope of This Policy

This Privacy Policy applies to all users of Freecads, including visitors, registered users, contributors, and individuals who subscribe to our newsletters or paid plans.

This policy covers the Freecads website, our account system, contributor features, revenue share mechanisms, analytics tools, and communication channels connected to the platform.

It does not govern third-party websites or services that we link to or integrate with. If you interact with those platforms, their privacy policies apply.

---

2. Information We Collect

We collect personal data in the following categories depending on how you use the platform.

2.1 Account Information

Collected when you create an account or update your profile.
Includes:
• name
• email address
• username
• password
• optional display name
• profile photo (optional)
• communication preferences

2.2 Contributor and Upload Information

Collected if you upload files or participate in the contributor program.
Includes:
• files you upload
• upload metadata (file name, file format, upload date, version, size)
• contributor profile details you choose to make public
• analytics associated with your uploads (views, downloads, impressions)
• payout and verification data (see section 2.3)

Contributor operations, publishing rules, and revenue share mechanics are governed by the Terms of Service and the Contributor Agreement. This Privacy Policy focuses only on the data processing involved.

2.3 Billing, Subscription, and Payout Information

Collected when you subscribe, make a purchase, or receive payouts.
Includes:
• billing name
• billing email
• country and tax information
• subscription tier and transaction history
• payout details if you receive earnings (such as PayPal email or bank account information, depending on the payout method used)
• verification data if legally required (identity documents or tax certificates)

Payment processing is handled by Stripe and other financial partners. We never store full credit card numbers.

2.4 Technical and Usage Information

Automatically collected from your device when using the platform.
Includes:
• IP address
• device type
• operating system
• browser version
• pages viewed
• time spent on each page
• download counts
• referral sources
• general location based on IP
• cookies and tracking data (see section 7)

2.5 Communications

If you contact us, we collect the content of your messages and any information you provide voluntarily.

---

3. How We Use Your Information

We use personal data for the following purposes:

• to operate and maintain the Freecads platform
• to authenticate users and protect accounts
• to deliver contributor features and manage uploaded files
• to process subscriptions, transactions, and payouts
• to monitor platform performance
• to detect and prevent abuse, fraudulent activity, and misuse
• to send service updates, technical notices, and security alerts
• to send newsletters or marketing communications when you opt in
• to personalise user experience and improve platform functionality
• to comply with legal, tax, and regulatory requirements

We do not sell personal data.

---

4. Legal Bases for Processing

Under GDPR we rely on the following legal bases:

• Contract: when processing data necessary to deliver the service, subscriptions, contributor features, or payouts.
• Legitimate Interests: for security, analytics, improving functionality, detecting fraud, and ensuring stable platform performance.
• Consent: for newsletters, marketing, optional cookies, and analytics tracking that requires consent.
• Legal Obligation: when retaining invoices, tax records, and compliance documentation.

---

5. How We Share Your Information

We share data only with trusted service providers who help us operate Freecads. These include:

• hosting and cloud infrastructure partners
• advertising partners
• analytics platforms
• payment processors
• email and newsletter systems
• customer support tools
• verification and fraud prevention systems

All service providers are required to follow strict data protection rules and cannot use your data for their own purposes.

We may disclose information if required by law, to protect our rights, or to prevent fraud or abuse.

---

6. International Data Transfers

Some of our service providers are located outside the European Union. When we transfer data internationally, we use:

• Standard Contractual Clauses approved by the European Commission
• similar legally recognised safeguards
• partners who maintain adequate data protection certifications

---

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the platform and improve user experience.

There are three main types:

1. Essential cookies
   Required for login, security, and basic functionality.

2. Analytics cookies
   Help us understand how users interact with the platform. These require consent.

3. Advertising cookies
   Used to deliver and measure ads. Also require consent.

You can adjust your cookie preferences through our Cookie Banner or through your browser settings. For detailed information, see our Cookie Policy.

---

8. How Long We Keep Your Data

We retain data only for as long as necessary for the purposes listed in this policy.

• Account data: kept until you delete your account, then stored for an additional period for security and legal compliance.
• Billing and tax data: stored for up to 10 years as required by law.
• Contributor payout and verification records: stored as required by financial regulations and accounting standards.
• Analytics logs: kept for up to 24 months unless anonymised earlier.
• Uploaded files: kept until you delete them or your contributor account is deleted.

After retention periods expire, data is deleted or irreversibly anonymised.

---

9. How Your Information Is Protected

We apply industry-standard security measures, including:

• encrypted connections (TLS)
• secure server infrastructure
• access controls and authentication
• regular monitoring and security reviews
• PCI-compliant payment processing via Stripe

No system is completely secure. If you believe your account has been compromised, contact us immediately.

---

10. Your Rights Under GDPR

You have the right to:

• access your personal data
• correct inaccurate or incomplete data
• request deletion of your data
• restrict or object to certain uses
• transfer your data to another service
• withdraw consent for optional processing
• lodge a complaint with your local data authority

You can exercise your rights by emailing legal@freecads.com.

---

11. Children’s Privacy

Freecads is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16.

If you believe a child has provided personal data to us, contact us and we will delete it.

---

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the website before the changes take effect.

The updated version will always include the date at the top of the page.

---

13. Contact Information

For privacy questions or GDPR requests, contact us at: legal@freecads.com